Terms & Conditions
This website (repkauk.com) is operated by REPKA LIMITED, a company registered in England and Wales under company number 13077119, with its registered office at 46-54 High Street, Ingatestone, Essex, CM4 9DW, UK.
These Terms and Conditions constitute a distance agreement between REPKA LIMITED (“we”, “us”) and the client (“you”) for the provision of:
(a) concierge and lifestyle management services;
(b) global education consulting services; and
(c) wholesale trade and sourcing services for clothing, footwear, accessories, textiles, and cosmetics.
1. Formation of agreement
An agreement is formed once we confirm acceptance of your service request, following your submission of the enquiry/application form on this site.
2. Services
Services are tailored individually; the final scope, deliverables, and pricing are confirmed with each client before work begins.
3. Pricing and payment
Prices are quoted in EUR and confirmed on a per-client basis. Payment terms are agreed at the time of confirming the service.
4. Client obligations
You agree to provide accurate information required for us to deliver the service.
5. Liability — concierge, lifestyle and education services
We are not liable for losses arising from third-party providers (airlines, hotels, venues, educational institutions, etc.) arranged on your behalf, beyond what is required by applicable law.
6. Liability — wholesale and sourcing services
For wholesale and sourcing services, we act as an intermediary between you and third-party manufacturers and suppliers. We are not liable for defects, delays, or non-conformity caused by the manufacturer or supplier, except to the extent we have been negligent in selecting or verifying that supplier. Import/export, customs clearance, and product certification remain the client’s responsibility unless we have expressly agreed in writing to handle these on the client’s behalf.
7. Right to cancel (cooling-off period)
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, consumers ordinarily have 14 days to cancel a distance contract without giving a reason. This right does not apply where: (a) the service has been fully performed with your prior express consent and acknowledgement that you lose the cancellation right once performance begins; or (b) the service/goods are bespoke, personalised, or made/sourced to your specification (Reg. 28(1)(b) and (c)). Where neither exception applies, you may cancel within 14 days of the agreement by notifying us at the contact details below.
8. Cancellations and refunds
See our Refund/Return/Cancellation Policy.
9. Governing law
These Terms are governed by the laws of England and Wales.
10. Contact
Email: repkalim@gmail.com · Tel: +373 6062 5007